Patient Dashboard

In Billiyo Managing Skilled Care is A Breeze.

The Patient Dashboard Is where Most Skilled Care Case Management Occurs

Navigation: CRM>Clients>Patient Dashboard

Within the Patient Dashboard Lives All Functionality for Skilled Care

The Landing Page is the Patient Profile Tab

Here you can Edit Profile:

• Assign the 8-digit MA (PMI) number Member ID (PMI)
  • *For MN agencies this is the State ID that is used for Eligibility Checking Feature in Billiyo
• Edit the Patient Profile
• Change the Patient Status
  • (In order to Schedule Subsequent visits, you will need to first go to the Patient Profile and change the Patient to the Active Status)
  • (In the Pending Admission Status you can schedule Assessment Visits)
  • If a Patient is Transferred to an In Patient Facility you will need to place your Patient ONHOLD

• Set Current Payment Source for Home Health Care
  • (Impacts the OASIS M0150 and NON OASIS Assessments)
• Indicate the Patient's Spoken Language and Race
  • (Impacts the OASIS and NON OASIS Assessments)
• Identify Requested Services
• Identify the Source if Admission

 

And so much More

Billiyo Also now allows Certification period Customization

• You can Identify the Certification period here in the Edit Patient Profile as well
  • By Default, if no selection is made, the Billiyo System will consider the Certification for the Patient as 60 days
  

 

In Billiyo we have the ability to send Notifications and Emails to Remind Back Office Staff and Supervisors, Qualified Professionals, etc. that a Recertification visit is Due.

Make Sure You Save your Work at the end of your Edits.

A great Way to Keep Track of Recertification is in the Clinical Dashboard.

Staying in the Patient Profile let's Look at other Features.

To the right of the Screen there are more Features:

Notes:

Here you can Add and View Notes for Staff to see both in the Caregiver and Clinical Applications as well as the Back office.

1. Click the Plus sign
2. Choose your Note Type and Type the Note in the Free Text B0x and Save

We also offer the Assign and Reorder Diagnosis functionality in this Page

Choose your Diagnosis Type and Start Date

Note: You can only have One Principal Diagnosis

To End Date or Edit a Diagnosis Click on the Blue Pencil Icon

And to Delete a Diagnosis Added in Error, Click on the Red Trashcan

To Reorder the Diagnosis:

1. Click the Filter Icon 
2. Drag and Drop to Rearrange the Sequence and Make Sure to Click Update to Save your Changes

(Note: These Changes Impact the OASIS and NON OASIS Assessments)
The Schedule Tab in this Page is View Only and has no Functionality at this time

It is a Quick Resource for you to View the Clients Schedule without having to go to the Scheduling Page and Filter for your Patient

• Able to be Viewed By the Month or By the Week

Also on the Right Hand Side of the Screen we have the Patient's Episode Details Displayed in the Episode Tab

In the Bottom of this Page we have 10 additional Tabs.

Client Contacts:

Here are the Contacts that you entered in the Patient Onboarding

To Edit a Contact

• Click the Green Plus Sign on the Left of the Contact Type

This Will Open the Page to Edit the Contact By Clicking on the Blue Pencil Icon

If the Contact Type is Physician you will also have the Option to  In Activate them

For Other Contact Types You have the Option to Delete them

And to Add a New Contact

• Click on the Gray Plus Sign in the Right Side of the Screen

The Next Tab in the Bottom of the Page is the Payers Tab

Here is where the Payer Information that you entered in Patient Onboarding Will Land.

This Tab has the Same Add and Edit Functionality as the Contact Tab

You also have the Ability to Mark a Payer as Primary and Secondary by Choosing the Edit Function

In the Service Authorization Tab you will see all of the SA that was entered for the Patient in the Service Auths Page

By Clicking on the Green Plus sign you can open the visible Details of the SA but no Edits can be made here

In the Emergency Preparedness Tab you have the ability to Add Important Information for:

• Emergency Triage
• Evacuation
• Comments

For Comments we have tw0 Templates available in Billiyo:

• The Need fir High Risk Hospitalization Plan 
  • Here is where you would Document things like a Patient needing to be placed in the Hospital in the event of a Disaster Due to being on Life Sustaining Medical Equipment that requires the Use of Electricity, For Example
• IPV Treatment
  • Intimate Partner Violence 

The Next Tab available is the Advance Directives Tab

Moving on we have the Hospitalizations Tab

Here you can View Hospitalizations and Add Hospitalizations

To Add A Hospitalization for your patient Click on the Add Hospitalization Tab from within the Hospitalization Tab

Here you can add the details for the Patient Hospital Admission and When they are Discharged back to Home and expecting a Resumption of Care, you can come back and Add the Discharge attachmentsTo Update the information of the Hospitalization click the Blue Pencil Icon

To Delete the information, if entered in Error, Click on the Red Trashcan

On to the Incident Reports Tab

In Billiyo, All Users can Report an Incident

This includes Back Office Personal, Caregivers using the Care Giver Application and Clinical Application Users

No Matter Who made the Report, they all land here

Here is where a Back Office User can Add and Incident Report or Add an Addendum to An Existing Incident Report

View the PDF of an Incident Report, View an Addendum made to an Incident Report and Delete and Incident Report

When an Incident Report is Created either in the Back Office our in one of the Billiyo Mobile Applications, Billiyo has the Ability to Notify Users of the Incident and Trigger them to Sign the Incident report or Acknowledge it. 

If a Schedule has been Cancelled or Marked as Non Billable it will be able to be seen in the Not Billable Schedules Tab

Here you can Edit the Reason for the Non Billable Schedule, Delete it or Add a Non Billable Schedule

In The Caregivers Tab

You can:

• Add a Client Caregiver Connection
• Edit a Client Caregiver Connection
• View the Details of a Client Caregiver Connection and Delete the Caregiver Connection From the Patient

The Disciplines Tab is where you will add all of the Disciplines to the Patient that the Doctor has ordered

You also have the ability to Edit and Delete the Disciplines in this Tab