Operational Dashboard

Use the operational dashboard to quickly review schedule and service authorization information.

Table of Contents

Quick Notes
Accessing the Operational Dashboard
The Schedules Section
The Service Auth Section
The Clients Section
The Employees Section


Quick Notes

  • The operational dashboard offers a quick view of information.
  • If you're looking for more details about daily schedules, check out our daily schedule review page.
  • If you're looking for more details about service authorizations, check out our service auth report page.


Accessing the Operational Dashboard

To access the operational dashboard, in the left menu navigate to:

Dashboards > Operational Dashboard (Beta)

The Schedules Section

In the top left of the operational dashboard, you'll find a section titled schedules. Within this section you can quickly review information for today's schedules.


Each colored pie slice within the pie chart represents specific information.

Red Pending The schedule has not been clocked into yet.
Green Completed The schedule has been clocked in and out of.
Yellow On Going  An employee is currently clocked into this schedule, the visit is in progress.
Gray Late The schedule was clocked in for, but was marked as clocked in late for based on your agency's settings.
Black Missed The was not clocked in for, or was clocked in for after your agency's missed schedule settings.


And, each pie slice can be clicked on to see more information about the schedules in each status.

 


The Service Auth Section

In the top right of the operational dashboard, you'll find a section titled service auth. Within this section you can quickly review service authorization information.


Each colored pie slice within the pie chart represents specific information.

Red Without a service authorization
Green Service authorization expiring in 30 days
Yellow Service authorization expiring in 60 days
Gray Service authorization expiring in 90 days
Black Service authorizations that was marked as not billable


And, each pie slice can be clicked on to see more information about the service authorizations in each status.

 


The Clients Section

In the bottom left of the operational dashboard, you'll find a section titled clients. Within this section you can quickly see what clients have or do not have visits scheduled for today.


Each colored pie slice within the pie chart represents specific information.

Green Clients with visits scheduled for today.
Red Clients that do not have visits scheduled for today.


And, each pie slice can be clicked on to see more information about the clients in each status.

 


The Employees Section

In the bottom right of the operational dashboard, you'll find a section titled employees. Within this section you can quickly see what employees have or do not have visits scheduled for today.


Each colored pie slice within the pie chart represents specific information.

Green Employees with visits scheduled for today.
Red Employees that do not have visits scheduled for today.


And, each pie slice can be clicked on to see more information about the employees in each status.