--- title: Creating an EVV Schedule with the app description: Quick guide for creating EVV schedules in the Caregiver app. --- [Skip to content](https://knowledge.billiyo.com/knowledge/creating-a-schedule-in-the-billiyo-caregiver-app#main-content) English Show submenu for translations [![LOGO BLUE.png\]](https://knowledge.billiyo.com/hs-fs/hubfs/LOGO%20BLUE.png?height=40&name=LOGO%20BLUE.png)](https://billiyo.com/) Open main navigation Close main navigation - English Show submenu for translations - [Portal Login](https://billiyo.com/App/security/signin.aspx) [Portal Login](https://billiyo.com/App/security/signin.aspx) Looking for something specific? - There are no suggestions because the search field is empty. 1. [Help Center](https://knowledge.billiyo.com/knowledge?hsLang=en) 2. [Employee](https://knowledge.billiyo.com/knowledge/employee?hsLang=en) 3. [Caregiver app info](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#caregiver-app-info) # Creating an EVV Schedule with the app ## Quick guide for creating EVV schedules in the Caregiver app. 🎬Click here to view a video walk through of this information on iPhone! 🎬Click here to view a video walk through of this information on Android!   **Jump To:** [Creating a Schedule](https://knowledge.billiyo.com/knowledge/creating-a-schedule-in-the-billiyo-caregiver-app#Creating) [Viewing your Schedule](https://knowledge.billiyo.com/knowledge/creating-a-schedule-in-the-billiyo-caregiver-app#Viewing)     **Creating a Schedule**   Users with a [**Caregiver Enhanced**](https://knowledge.billiyo.com/knowledge/add-user-account?hsLang=en) user role can create their own shifts. - - To do so, click on the plus ![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Jan-25-2021-08-37-58-80-PM.png?width=22&name=image-png-Jan-25-2021-08-37-58-80-PM.png) icon in the top right corner on the Dashboard tab.![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Aug-12-2021-05-05-48-55-PM.png?width=23&name=image-png-Aug-12-2021-05-05-48-55-PM.png) ![add schedule 1-1](https://knowledge.billiyo.com/hs-fs/hubfs/add%20schedule%201-1.png?width=184&height=327&name=add%20schedule%201-1.png) If you see this error message then you do not have a service authorization or care plan with the client you are trying to schedule for.  ![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Feb-20-2024-10-54-12-8976-PM.png?width=328&height=203&name=image-png-Feb-20-2024-10-54-12-8976-PM.png) To resolve this, to resolve this, first check that the correct client is selected at the top of the page. If they are, please reach out to the back office and ask them to prepare a service authorization and care plan for you and your client - ![add schedule 2-1](https://knowledge.billiyo.com/hs-fs/hubfs/add%20schedule%202-1.png?width=184&height=327&name=add%20schedule%202-1.png) ![add schedule 3-1](https://knowledge.billiyo.com/hs-fs/hubfs/add%20schedule%203-1.png?width=184&height=327&name=add%20schedule%203-1.png)   **Note:**  You will only be able to see clients that you work with when filtering. - - Click '**Create Schedule**'.  - - You will receive a confirmation message- "Success: Your schedule created successfully" ![add schedule 4-1](https://knowledge.billiyo.com/hs-fs/hubfs/add%20schedule%204-1.png?width=218&name=add%20schedule%204-1.png) - The newly created schedule will appear on the Dashboard and Schedules tabs.   ---   #### **Viewing your Schedule** - - Tap the **'Schedule'** icon on the bottom ribbon - - You can **filter by date and client** by tapping on the Filter icon in the top right corner. - 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