---
title: Manual Clock In/Out
description: If a caregiver is unable to clock in or out for their shift, office staff may be able to do so for them using the manual clock in/out page.
---
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3. [Manual clock in/out info](https://knowledge.billiyo.com/knowledge/scheduling-timesheets?hsLang=en#manual-clock-in-out-info)
# Manual Clock In/Out
## If a caregiver is unable to clock in or out for their shift, office staff may be able to do so for them using the manual clock in/out page.
---
#### Table of Contents
- [Quick Notes](https://knowledge.billiyo.com/knowledge/manual-clock-in-out#notes)
- [How to Access Manual Clock In/Out](https://knowledge.billiyo.com/knowledge/manual-clock-in-out#access)
- [How to Clock In](https://knowledge.billiyo.com/knowledge/manual-clock-in-out#clock-in)
- [How to Reject a Clocked In Schedule](https://knowledge.billiyo.com/knowledge/manual-clock-in-out#reject)
- [How to Clock Out & Signature Requests](https://knowledge.billiyo.com/knowledge/manual-clock-in-out#clock-out)
---
#### Quick Notes
- Manual clock in and out should be used sparingly, caregivers should be clocking in/out on their own whenever possible.
- Manual clock in and out is not EVV compliant.
#### How to Access Manual Clock In/Out
To access the **Manual Clock In/Out** page, [click here](https://www.billiyo.com/app/Scheduler/ManualClockInOut.aspx) or in the left menu navigate to:
```
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#### How to Clock In
In order to clock into a schedule, start by filtering for the employee, client and schedule date in the filters at the top of the screen. Service auth can also be selected, but is optional.
Then, click on the  button to refresh the table results.
Click on the  in the schedule line and then the  button.
In the pop-up that appears:
- Edit the **Work Start** date and time if needed.
- Select a **Reason** why manual clock in is being used from the list of options provided by the data aggregator.
- Enter an **Internal Note** to document additional information related to why manual clock in is being used.
Then, click on the  button to complete clock in.
#### How to Reject a Clocked In Schedule
To reject a schedule that's been clocked into using the **Manual Clock In/Out** page, start by filtering for the employee, client and schedule date in the filters at the top of the screen. Service auth can also be selected, but is optional.
Then, click on the  button to refresh the table results.
Click on the  in the schedule line and then the  button.
Enter **Rejection Remarks** to explain why the schedule is being rejected and click the  button.
> Learn more about what happens when a schedule is rejected here:
>
> [What Happens When a Schedule is Rejected](https://knowledge.billiyo.com/knowledge/schedule-approval-deleting-schedules?hsLang=en)
#### How to Clock Out
In order to clock out of a schedule, start by filtering for the employee, client and schedule date in the filters at the top of the screen. Service auth can also be selected, but is optional.
Then, click on the  button to refresh the table results.
Click on the  in the schedule line and then the  button.
In the pop-up that appears:
- Edit the **Work End** date and time if needed.
- Select a **Reason** why manual clock out is being used from the list of options provided by the data aggregator.
- Enter an **Internal Note** to document additional information related to why manual clock out is being used.
Then, click on the  button.
If signatures were set to required within [the *client caregiver connection*](https://knowledge.billiyo.com/knowledge/client-caregiver-connection?hsLang=en), a pop-up like the following will appear.
If the  button is clicked, signatures will not be requested — and a timesheet can be generated without them.
If the  button is clicked, clients and employees will see the option to provide signatures upon logging in — and a timesheet cannot be generated for them prior to signature capture.
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