When adding or editing a service authorization, the information entered is validated. Learn about the warning and error messages that may appear here.
Table of Contents
Warnings
A warning highlights a potential issue or conflict, but does not stop you from moving forward.
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Appears when: The amount entered in the "Service Rate" field is lower than the state's current rate.
- Clicking on the
button will ignore the warning and save the rate you entered in the "Service Rate" field.
- Clicking on the
button will take you back to the editing screen so that you can enter the updated rate in the "Service Rate" field.
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Appears when: Adding a new service authorization or updating the date range of an existing one and there are schedules within the date range not tied to a service authorization.
- Clicking on the
- Clicking on the
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Appears when: Editing the date range when schedules have already been worked.
- Select if you'd like to "Orphan" or "Delete" entered, non-worked schedules that fall outside of the newly selected date range.
- Select "Yes" to automatically adjust the care plan's date range to match the service authorization or "No" to keep the care plan's date range as is.
- Clicking on the
- Clicking on the
Note: The term "orphan" means to no longer be tied to a service authorization.
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Appears when: Editing the date range when entered, unworked schedules exist.
- Select if you'd like to "Orphan" or "Delete" entered, non-worked schedules that fall outside of the newly selected date range.
- Select "Yes" to automatically adjust the care plan's date range to match the new date range selected or "No" to keep the care plan's date range as is.
- Clicking on the
- Clicking on the
Note: The term "orphan" means to no longer be tied to a service authorization. In order to bill, a service authorization must be tied to a schedule.
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Appears when: Editing the number of units to be less than what's been scheduled.
- Click on the
- Clicking on the
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Appears when: Editing the number of units to a value less than the sum of what's been worked and scheduled already.
- Clicking on the
- Clicking on the
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Appears when: Editing the date range and only 1 care plan is associated with the service authorization.
- To automatically update the care plan's date range to be the new date range entered in the service authorization, select "Yes".
- Clicking on the
button will save the changes.
- Clicking on the
button will cancel.
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Appears when: Editing the date range and there are multiple care plans associated with the service authorization.
- Clicking on the
- Click on the
Next steps: Manually edit the tied care plan's date ranges.
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Appears when: Editing the procedure code.
- Clicking on the
- Clicking on the
Errors
An error message highlights an issue that needs to be resolved in order to move forward.
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Appears when: Another service authorization for the same procedure codes already exists within the date range selected.
Next steps: Locate the existing service authorization and adjust if necessary.
- Clicking on the
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Appears when: The "Send Agency NPI (Use for Waiver)" toggle has been set to "Yes" for the procedure code T1019.
- Clicking on the
Next steps: Change the "Send Agency NPI (Use for Waiver)" toggle to the "No" position.
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Appears when: Editing the number of units to be less than what has already been worked.
- Clicking on the
Next steps: Reject or edit existing worked schedules until the total units used matches what you are entering.
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Appears when: Editing the procedure code and schedules have been worked.
- Clicking on the
Next steps: Reject existing worked schedules until the total units used matches what you are entering.
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Appears when: Editing the procedure code and timesheets have been generated.
- Clicking on the
Next steps: Delete timesheets that have been generated and reject existing worked schedules until the total units used matches what you are entering.
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Appears when: Editing the procedure code and schedules have been billed.
- Clicking on the
Next steps: Void any claims that have been submitted, delete timesheets that have been generated and reject existing worked schedules until the total units used matches what you are entering.