---
title: User Roles Hierarchy
description: Different types of users have different levels of system access. Access will determine what users see when navigating the Billiyo platform, as well as actions they can take. Here is a breakdown of the
---
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# User Roles Hierarchy
Different types of users have different levels of system access. Access will determine what users see when navigating the Billiyo platform, as well as actions they can take. Here is a breakdown of the various roles and functions in Billiyo:
1. **Super User**
- The 'highest level' user, can access and work ALL aspects of Billiyo.
- Has full editing access without time restrictions.
- These users are often high-level administrators.
2. **Accounts Payable/Receivable**
- Has access to almost all aspects of Billiyo, except for the Admin Dashboard.
- Can edit most things within 24 hours of initial edit.
- These users are typically responsible for billing.
3. **Client and Employee Relations**
- Has access to most aspects of Billiyo, except for billing/money related processes.
- Can edit most things within 24 hours of initial edit.
- These users typically work in the organization's office with the administrators.
4. **Qualified Professionals (QPs) & QP Enhanced**
- Has access to Clinical operations (i.e. documentation), Client profiles, and Employee profiles.
- QP Enhanced users can create their own schedules, QP users cannot.
- Can edit most things within 24 hours of initial edit.
- These users are nurses, physicians, therapists, etc.
- These users typically work in the mobile Apps, but can also access the desktop application.
5. **Caregiver & Caregiver Enhanced**
- Have access to the Billiyo Caregiver mobile app only.
- Caregiver Enhanced users can create their own schedules, Caregiver users cannot.
- Cannot make edits to information after submission.
- These users are usually PCAs, CNAs, and other caregivers.
6. **Managing Employer**
- For this role, during account setup, the clients this person has access to view are selected.
- Has access to see the profiles for the clients they are tied to and ability to do scheduling, schedules approval, and view timesheets for these clients only.
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- [Q and A](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#q-and-a)
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