Live-In Caregiver

Table of Contents

• Quick Notes
• Videos
• Setup
• Mobile Experience

Quick Notes

• The alternate live-in caregiver workflow setting is disabled by default. 
• The alternate live-in caregiver workflow setting and the live-in setting in the client caregiver connection must be enabled (checked).
• Mobile app users will see a  button when enabled.
• Time is recorded after it is worked using this workflow (i.e., not in real time)

Videos

Setup

There are 2 set up pieces for the alternate live-in caregiver workflow:

1. Enable the workflow
2. Document live-in caregivers

Both must be done for a mobile app user to see the alternate workflow.

Enable the workflow

To enable the alternate live-in caregiver workflow, head to "Company Settings" by clicking here or navigating in the left menu to: 

In the "Company Settings" page, click into the  tab. On this screen, click on the and locate the "Alternate Live-In Caregiver Workflow" checkbox. 

Check the "Alternate Live-In Caregiver Workflow" checkbox and click the button.

Document live-in caregivers

Within the client caregiver connection is where live-in status is recorded.

Click here to be taken to the "Add Client Caregiver" page to create a new connection, or in the left menu navigate to:

Click here to be taken to the "View Client Caregiver" page to edit an existing connection, or in the left menu navigate to: 

For cases of live-in caregivers, the "Caregiver is Live-in with patient?" checkbox should be checked.

Mobile Experience

When the alternate live-in caregiver workflow is enabled and the client caregiver connection has been marked as live-in, caregivers will see a  button appear to use to record their worked time.

Below is an example of the view the mobile app user will see.