Live-In Caregiver

Table of Contents

• Quick Notes
• Videos
• Setup
• Mobile Experience

Quick Notes

• The alternate live-in caregiver workflow setting is disabled by default. 
• The alternate live-in caregiver workflow setting and the live-in setting in the client caregiver connection must be enabled (checked).
• Mobile app users will see a  button when enabled.
• Time is recorded after it is worked using this workflow (i.e., not in real time)

Videos

Setup

There are 2 set up pieces for the alternate live-in caregiver workflow:

1. Enable the workflow
2. Document live-in caregivers

Both must be done for a mobile app user to see the alternate workflow.

Enable the workflow

To enable the alternate live-in caregiver workflow, head to "Company Settings" by clicking here or navigating in the left menu to: 

In the "Company Settings" page, click into the  tab. On this screen, click on the and locate the "Alternate Live-In Caregiver Workflow" checkbox. 

Check the "Alternate Live-In Caregiver Workflow" checkbox and click the button.

Document live-in caregivers

Within the client caregiver connection is where live-in status is recorded.

Click here to be taken to the "Add Client Caregiver" page to create a new connection, or in the left menu navigate to:

Click here to be taken to the "View Client Caregiver" page to edit an existing connection, or in the left menu navigate to: 

For cases of live-in caregivers, the "Caregiver is Live-in with patient?" checkbox should be checked.

Mobile Experience

When the alternate live-in caregiver workflow is enabled and the client caregiver connection has been marked as live-in, caregivers will see a  button appear to use to record their worked time.

Below is an example of the view the mobile app user will see. 

With this workflow, time is to be recorded after the visit is completed. So, if the caregiver attempts to record the worked time before what's selected as the End Time, the following error will appear.