View and Manage Voided Claims in the EVV Claims Page

When a claim is voided within the "EVV Claims" page, it is sent to the "Voided Claims" tab.


Table of Contents


Quick Notes

  • When a claim is voided, it is sent to the "Voided Claims" tab — learn how to void a claim here.
  • Claim notes can be added and viewed for voided claims.
  • Voided claims can be rebilled.

 

Access the "Voided Claims" Section

To find voided EVV claims, in the left menu navigate to: 

Billing > EVV > EVV Claims

Within the "EVV Claims" page, click on the "Voided Claims" tab in the upper right corner.


Any claims that have been voided will appear within the table, filtered by the date range selected within the "Claim Date" field.

If a new date range is selected in the "Claim Date" field, click on the button to refresh the results within the table.

 

Add and View a Claim's Notes

To view and manage a claim's notes, after locating the claim line click on the to the left of it.

Then, locate and click on the button.


On the pop-up that appears, the following actions can be taken.

Update a claim's status

claimstatus

 

View/edit the "Payer Claim Number"

icn

 

Add/view claim notes

claimnote

 

Rebill a Claim

To rebill a voided claim, locate the claim line within the table and click on the to the left of it.

Within the expanded information that appears, locate the button and click on it.

Upon doing so, the screen will refresh and open the All Claims Tab

Your Claim has now been Rebilled. 

To learn More about Voiding an EVV claim, Please Visit Our Page: How to Void an EVV Claim