---
title: How To Set Up A New Payer
description: How to set up a new payer in Billiyo
---

[Skip to content](https://knowledge.billiyo.com/knowledge/how-to-set-up-a-new-payer#main-content)

English

Show submenu for translations

[![LOGO BLUE.png\]](https://knowledge.billiyo.com/hs-fs/hubfs/LOGO%20BLUE.png?height=40&name=LOGO%20BLUE.png)](https://billiyo.com/)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Portal Login](https://billiyo.com/App/security/signin.aspx)

[Portal Login](https://billiyo.com/App/security/signin.aspx)

 Looking for something specific?

- There are no suggestions because the search field is empty.

1. [Help Center](https://knowledge.billiyo.com/knowledge?hsLang=en)
2. [Claims & Invoices](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en)
3. [Claim related info](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#claim-related-info)

# How To Set Up A New Payer

## After getting a new payer, we will need to add them to your Billiyo account before we can start billing.

To enable a new payer Billiyo there are two steps that we need to take:

1\. Contact your CSM so they can add the new payer into your account

2\. Add the payer's procedure codes into your Billiyo account

 

### Contact Your CSM

The first thing we will need to do is get you new payer added into Billiyo. In order to do this, please contact your Customer Success Manager or email our general inbox at: hello@billiyo.com.

When speaking with a Billiyo team member, please tell them the **name of the payor** you want to add as well as the **clearing house** that we will be sending claims through.

Please provide your CSM with the

1. Name of payer
2. Clearing house you'll bill through

### Add the Procedure Codes

After the payer is enabled, you can set up the procedure codes that you will be working on their behalf. The information we enter here, like the pay rate, procedure code, and  NPI will  autofill into the service authorizations that we add.

 

**Add Procedure Code**

1.  From the Main Menu select **CRM \> Service Auth \> Add NPI/Taxonomy.**

2.  From the NPI/Taxonomy screen enter the following fields:

> - - Claim Type (*choose Professional, unless skilled nursing*)
>     - Payor\*
>     - Procedure Service Code\*
>     - Modifier Code (*if necessary*)
>     - EIN
>     - NPI\*  
>           - If you are entering a new NPI number, please hit the blue dots above the field and enter your NPI and hit save. You will then be able to pull in the NPI.
>           - This can be your UMPI number as well
>     - Taxonomy
>     - Rates\*
>     - Billing Provider\*
>     - Rendering Provider *(use only for Waiver Services)*
>     - Rendering Provider Name *(use only for Waiver Services)*
> 
> \* Required fields

![npi-taxonomy add](https://knowledge.billiyo.com/hs-fs/hubfs/npi-taxonomy%20add.png?width=670&height=536&name=npi-taxonomy%20add.png)3.  Click **Save.**

4\. The View NPI/Taxonomy screen will appear.

---

**View/Edit Payer Procedure Code**

1\. From the Main Menu select **CRM \> Service Auth \> View NPI/Taxonomy.**

2\. Filter using the top search bars.

3\. Select ![Green\_Plus](https://knowledge.billiyo.com/hs-fs/hubfs/Green_Plus.png?width=21&height=23&name=Green_Plus.png)to **Edit**

**![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-May-17-2021-05-37-32-10-PM.png?width=1603&height=435&name=image-png-May-17-2021-05-37-32-10-PM.png)**

4\. **NPI & Taxonomy** display appears, make any changes and select the **SAVE** button.

 

 

 

 

 

 

- [Getting Started](https://knowledge.billiyo.com/knowledge/getting-started?hsLang=en#main-content)

    - [Onboarding trainings](https://knowledge.billiyo.com/knowledge/getting-started?hsLang=en#onboarding-trainings)
- [Clients](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#main-content)

    - [Profile related info](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#profile-related-info)
    - [Patient onboarding](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#patient-onboarding)
    - [Patient dashboard related info](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#patient-dashboard-related-info)
    - [Caregiver connection info](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#caregiver-connection-info)
    - [Service authorization info](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#service-authorization-info)
    - [Care plan info](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#care-plan-info)
    - [Recalibrate client location](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#recalibrate-client-location)
    - [User accounts & client portal](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#user-accounts-client-portal)
    - [Client eligibility](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#client-eligibility)
    - [Q and A](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#q-and-a)
    - [Deleting Client Documents](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#deleting-client-documents)
    - [Services Tab](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#services-tab)
    - [Client Onboarding Application](https://knowledge.billiyo.com/knowledge/clients?hsLang=en#client-onboarding-application)
- [Employee](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#main-content)

    - [Profile related items](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#profile-related-items)
    - [User account info](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#user-account-info)
    - [Payroll info](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#payroll-info)
    - [Employee Hours Summary](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#employee-hours-summary)
    - [Expense info](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#expense-info)
    - [Request app user's location](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#request-app-users-location)
    - [Caregiver app info](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#caregiver-app-info)
    - [Clinical app info](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#clinical-app-info)
    - [Telephony](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#telephony)
    - [Caregiver dashboard](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#caregiver-dashboard)
    - [Employee onboarding URL](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#employee-onboarding-url)
    - [Q and A](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#q-and-a)
    - [Mobile apps](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#mobile-apps)
    - [Deleting Employee Documents](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#deleting-employee-documents)
    - [Employee Services Tracking](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#employee-services-tracking)
    - [Reset Password](https://knowledge.billiyo.com/knowledge/employee?hsLang=en#reset-password)
- [Scheduling & Timesheets](https://knowledge.billiyo.com/knowledge/scheduling-timesheets?hsLang=en#main-content)

    - [Scheduling related info](https://knowledge.billiyo.com/knowledge/scheduling-timesheets?hsLang=en#scheduling-related-info)
    - [Schedules approval related info](https://knowledge.billiyo.com/knowledge/scheduling-timesheets?hsLang=en#schedules-approval-related-info)
    - [Electronic timesheet info](https://knowledge.billiyo.com/knowledge/scheduling-timesheets?hsLang=en#electronic-timesheet-info)
    - [Manual timesheet Info](https://knowledge.billiyo.com/knowledge/scheduling-timesheets?hsLang=en#manual-timesheet-info)
    - [Manual clock in/out info](https://knowledge.billiyo.com/knowledge/scheduling-timesheets?hsLang=en#manual-clock-in-out-info)
    - [Q and A](https://knowledge.billiyo.com/knowledge/scheduling-timesheets?hsLang=en#q-and-a)
- [Clinical & Documentation](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#main-content)

    - [Service verification](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#service-verification)
    - [Clinical forms info](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#clinical-forms-info)
    - [Nursing visit](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#nursing-visit)
    - [PDN info](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#pdn-info)
    - [Progress note](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#progress-note)
    - [Vitals log](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#vitals-log)
    - [Health analysis](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#health-analysis)
    - [eMar info](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#emar-info)
    - [OASIS submissions](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#oasis-submissions)
    - [Skilled patient task flow](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#skilled-patient-task-flow)
    - [QA QI info](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#qa-qi-info)
    - [Patient Dashboard](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#patient-dashboard)
    - [Physician orders](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#physician-orders)
    - [Upload documents info](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#upload-documents-info)
    - [QP visit documentation](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#qp-visit-documentation)
    - [Digitalized documents info](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#digitalized-documents-info)
    - [Q and A](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#q-and-a)
    - [Medication](https://knowledge.billiyo.com/knowledge/clinical-documentation?hsLang=en#medication)
- [Claims & Invoices](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#main-content)

    - [Claim related info](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#claim-related-info)
    - [Invoice related info](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#invoice-related-info)
    - [EVV claim related info](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#evv-claim-related-info)
    - [Claim Detail Report info](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#claim-detail-report-info)
    - [Denial Analysis Report info](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#denial-analysis-report-info)
    - [Electronic Remittance info](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#electronic-remittance-info)
    - [Q and A](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#q-and-a)
    - [Service Verification Failed](https://knowledge.billiyo.com/knowledge/claims-invoices?hsLang=en#service-verification-failed)
- [Reporting](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#main-content)

    - [Dashboards info (excluding "Caregiver Dashboard")](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#dashboards-info-excluding-caregiver-dashboard)
    - [Contact Masters](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#contact-masters)
    - [ServiceAuth](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#serviceauth)
    - [LEIE](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#leie)
    - [Balance And Aging](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#balance-and-aging)
    - [Batch Detail](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#batch-detail)
    - [Late/Missed Schedule](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#late-missed-schedule)
    - [Dynamic Report](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#dynamic-report)
    - [Cost Report](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#cost-report)
    - [Financial Reports](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#financial-reports)
    - [Q and A](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#q-and-a)
    - [Download Documents](https://knowledge.billiyo.com/knowledge/reporting?hsLang=en#download-documents)
- [Settings & Setup](https://knowledge.billiyo.com/knowledge/settings-setup?hsLang=en#main-content)

    - [Billiyo subscription info](https://knowledge.billiyo.com/knowledge/settings-setup?hsLang=en#billiyo-subscription-info)
    - [Company settings info](https://knowledge.billiyo.com/knowledge/settings-setup?hsLang=en#company-settings-info)
    - [Surveyor user account info](https://knowledge.billiyo.com/knowledge/settings-setup?hsLang=en#surveyor-user-account-info)
    - [Service type management info](https://knowledge.billiyo.com/knowledge/settings-setup?hsLang=en#service-type-management-info)
    - [Q and A](https://knowledge.billiyo.com/knowledge/settings-setup?hsLang=en#q-and-a)
    - [Basic Company Information](https://knowledge.billiyo.com/knowledge/settings-setup?hsLang=en#basic-company-information)
- [Communication & Tasks](https://knowledge.billiyo.com/knowledge/communication-tasks?hsLang=en#main-content)

    - [Chat](https://knowledge.billiyo.com/knowledge/communication-tasks?hsLang=en#chat)
    - [Tasks](https://knowledge.billiyo.com/knowledge/communication-tasks?hsLang=en#tasks)
    - [Mass communications](https://knowledge.billiyo.com/knowledge/communication-tasks?hsLang=en#mass-communications)
    - [Reconciling eFax](https://knowledge.billiyo.com/knowledge/communication-tasks?hsLang=en#reconciling-efax)
    - [View Fax](https://knowledge.billiyo.com/knowledge/communication-tasks?hsLang=en#view-fax)
    - [Patient Dashboard Communications](https://knowledge.billiyo.com/knowledge/communication-tasks?hsLang=en#patient-dashboard-communications)
    - [Employee Communications](https://knowledge.billiyo.com/knowledge/communication-tasks?hsLang=en#employee-communications)
- [Product Updates](https://knowledge.billiyo.com/knowledge/product-updates?hsLang=en#main-content)

    - [Product updates](https://knowledge.billiyo.com/knowledge/product-updates?hsLang=en#product-updates)
- [Electronic Visit Verification (EVV)](https://knowledge.billiyo.com/knowledge/electronic-visit-verification-evv?hsLang=en#main-content)

    - [Minnesota (MN) EVV](https://knowledge.billiyo.com/knowledge/electronic-visit-verification-evv?hsLang=en#minnesota-mn-evv)
    - [Review EVV](https://knowledge.billiyo.com/knowledge/electronic-visit-verification-evv?hsLang=en#review-evv)
- [More](https://knowledge.billiyo.com/knowledge/more?hsLang=en#main-content)

    - [Company](https://knowledge.billiyo.com/knowledge/more?hsLang=en#company)
    - [User Account](https://knowledge.billiyo.com/knowledge/more?hsLang=en#user-account)
    - [Product Updates](https://knowledge.billiyo.com/knowledge/more?hsLang=en#product-updates)
- [Mobile Apps](https://knowledge.billiyo.com/knowledge/mobile-apps?hsLang=en#main-content)

    - [Billiyo for Caregiver App](https://knowledge.billiyo.com/knowledge/mobile-apps?hsLang=en#billiyo-for-caregiver-app)
    - [Billiyo Clinical App](https://knowledge.billiyo.com/knowledge/mobile-apps?hsLang=en#billiyo-clinical-app)
    - [Billiyo for Adult Day Care App](https://knowledge.billiyo.com/knowledge/mobile-apps?hsLang=en#billiyo-for-adult-day-care-app)
- [CRM](https://knowledge.billiyo.com/knowledge/crm?hsLang=en#main-content)

    - [Service Auths](https://knowledge.billiyo.com/knowledge/crm?hsLang=en#service-auths)
- [Dashboards](https://knowledge.billiyo.com/knowledge/dashboards?hsLang=en#main-content)

    - [Document Hub](https://knowledge.billiyo.com/knowledge/dashboards?hsLang=en#document-hub)
- [Announcements](https://knowledge.billiyo.com/knowledge/announcements?hsLang=en)
- [Adult Day Care](https://knowledge.billiyo.com/knowledge/adult-day-care?hsLang=en#main-content)

    - [Adult Daycare App](https://knowledge.billiyo.com/knowledge/adult-day-care?hsLang=en#adult-daycare-app)

[![Chill listening crop-3](https://knowledge.billiyo.com/hs-fs/hubfs/BilliyoLogo.png?width=55&height=55&name=BilliyoLogo.png "Chill listening crop-3")](http://billiyo.com)

Billiyo Help Center

<https://www.facebook.com/BilliyoHealth/> <https://www.linkedin.com/company/billiyo/> <https://www.instagram.com/billiyo_health>

Copyright © 2026, Billiyo Health Inc.