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How to block a user

We can block a users account to prevent them from accessing Billiyo.

How to block a user account.

To block an employee's access to Billiyo, please navigate to the View User Account page.

Access the View User Account Page by navigating through: More > User Account > View User Account

Then, locate the employee profile that you would like to block. After finding the correct account, please hit the green plus sign. Then hit the red "Block Access" button.

You cannot block a super user's account.

How to block a user account.

To unblock a user account, first locate it in the "View User Account" page. In the status column, we can see easily see which user accounts have been blocked/.

After finding the account that you want to unblock, please hit the green plus sign. Then hit the green Approve Access button.

Employee profiles that are deactivated will have their user account blocked. To bring a deactivated employee back, we will need to make sure that their account is unblocked.