EVV Visit Review and Resubmission
In Billiyo you can read the reason for an EVV rejection and resubmit the visits all from one page.
There are many reasons for an EVV rejection.
To Review EVV Rejections please go to: Billing > EVV > EVV Report
Change the filter in the top of the page to capture rejections and click the
.
Here you will click on the
to view the messages.
For questions related to the reason for EVV Rejection, please reach out to the aggregator.
Resubmitting Rejected Visits
Once the reason a visit was rejected has been fixed, it's time to resubmit the visit to the aggregator.
To do this navigate to: Billing > EVV > EVV Report
Within the EVV Report page, locate the rejected visit(s) and click the + sign to expand each line.
Check the checkbox next to each visit that is ready to be resubmitted. Then, click on the Resubmit button.