Batch Detail Report

Review the Batch Detail Report to track claim submission statuses.

Navigate to Reports > Batch Detail.

Batch Type:

  • 837- Claim Generated
  • 276- Claim Status Check

Note: You should only check errors and reprocess for batch type 837 (claim). 

Batch Date: The day the batch (claims) were submitted/billed.

Status

  • Ready to Submit- Batch is in the process of submitting to payer. 
  • Submitted- Batch was successfully submitted to payer. 
  • Acknowledgement (999) Received- Payer received the batch and acknowledges receipt. 
  • Submitted Claim Status Request (276)- Claim status was requested. This batch type is generated automatically by Billiyo requesting for the status of claims (whether they will be paid or denied). 
  • Error in Submission- Batch is not sent to payer and needs to be reprocessed. See instructions below on how to Reprocess the batch. 

Total Claims: The number of claims submitted/billed in the batch.

File Code: Unique identifier assigned to the batch. 

Payer: Payer the batch was submitted to (i.e., Minnesota Dept. of Human Services, BCBS)

Total Amount: The total dollar amount of submitted claims on this batch. 

Description

  • Claim Status Request on Date Jun 6 2021 1:39PM 
  • Claims are Generated under this Batch on Jun 3 2021 3:35PM 

Reprocessing Batches

  1. Navigate to Reports > Batch Detail.
  2. In Batch Type column, search for 837
  3. In Status column, search for Error in Submission
  4. If you find batch type 837 with the status 'Error in Submission' follow the remaining steps, otherwise all batches have been processed correctly. 

    To Reprocess: 
  5. Click the green plus button to expand for details. 
  6. Click 'Reprocess'.

batch detail reprocess

7. You will see a confirmation warning. Click 'Yes' to continue. 

Note: Continue to check on the batch until it has the 'Acknowledgement (999)' status (i.e., batch has been received by payer).