---
title: Availability
description: Managing Employee Availability is a Breeze in Billiyo.
---

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# Availability

## Managing Employee Availability is a Breeze in Billiyo.

Once an Employee has Requested Time Off, You will receive a **Task Notification**,

**Click** on the **Task** to be Redirected to the **Employee Dashboard**.

![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Oct-08-2025-01-49-13-0756-PM.png?width=670&height=205&name=image-png-Oct-08-2025-01-49-13-0756-PM.png)

To Learn More about Automated Task notifications and configurations, Please Visit our Page: [Automated Task notifications and configurations](https://knowledge.billiyo.com/knowledge/automated-task-configurations?hsLang=en).

You can approve or Deny the Request from the

**Employee Dashboard**.

**Navigation**: **Operation\> Employee\> View Employee**

**Click** the **Green Plus Sign![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Sep-29-2025-08-26-28-9259-PM.png?width=40&height=33&name=image-png-Sep-29-2025-08-26-28-9259-PM.png)**.

**Click View Employee Dashboard ![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Sep-29-2025-08-26-56-4993-PM.png?width=156&height=21&name=image-png-Sep-29-2025-08-26-56-4993-PM.png)**.

![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Sep-29-2025-08-23-58-6666-PM.png?width=670&height=249&name=image-png-Sep-29-2025-08-23-58-6666-PM.png)

At The Bottom of The Page, You will see the **Employee Availability Tab![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Sep-29-2025-08-27-49-8185-PM.png?width=156&height=22&name=image-png-Sep-29-2025-08-27-49-8185-PM.png)**.

**Click** on the **Blue Pencil Icon ![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Sep-29-2025-08-43-15-2778-PM.png?width=23&height=25&name=image-png-Sep-29-2025-08-43-15-2778-PM.png)**to **Approve** or **Reject** the **Availability Request**. 

**Click** on the **Red Trash Can![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Sep-29-2025-08-43-36-0929-PM.png?width=31&height=27&name=image-png-Sep-29-2025-08-43-36-0929-PM.png)** to **Delete** the **Request** if it was made in error.

We do not allow both an 'Available' entry and a time-off request at the same time. If an availability record already exists with the type 'Available', an 'Unavailable' entry cannot be added for the same day due to a conflict. In such cases, the back-office staff must edit or delete the existing record.

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If the **Availability Request** is **Approved** any **Existing Schedules** for that Caregiver That Day will now become **Available Shifts**.

Please make sure to Head on over to the **Scheduling Page** and **Assign another Employee**. 

To Learn more about Available Shifts, Please Visit our Page: [Creating and Managing Available Shifts](https://knowledge.billiyo.com/knowledge/available-shifts?hsLang=en).

**Availability** will be seen by clicking on the ![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Oct-08-2025-01-51-10-0777-PM.png?width=250&height=52&name=image-png-Oct-08-2025-01-51-10-0777-PM.png) Tab at the top Left of the Scheduling Page. 

So, if a Caregiver or QP is associated to a Client and they have time off Approved, this will appear in the Client Scheduling Page for the Client that is Assigned to the Employee in the Client Caregiver Connection. 

![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Oct-08-2025-01-54-10-5271-PM.png?width=670&height=312&name=image-png-Oct-08-2025-01-54-10-5271-PM.png)

The Employee **Availability![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Oct-08-2025-01-51-10-0777-PM.png?width=250&height=52&name=image-png-Oct-08-2025-01-51-10-0777-PM.png),** if Approved, will also appear in the Employee Scheduling Page for that Employee. 

![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Oct-08-2025-06-28-13-0445-PM.png?width=670&height=316&name=image-png-Oct-08-2025-06-28-13-0445-PM.png)

---

### Viewing Employee Availability in PTO Calendar

Head to *Scheduling \> PTO*

This will bring up a select Employee Field.

When an employee is chosen, their PTO calendar will appear containing all requests made by the employee.

![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Jun-05-2026-05-08-31-7290-AM.png?width=670&height=271&name=image-png-Jun-05-2026-05-08-31-7290-AM.png)

Select a **date** on the calendar to add an availability request.

You can choose a frequency and days of the week for the availability request. 

![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Sep-18-2026-03-48-04-5406-PM.png?width=670&height=324&name=image-png-Sep-18-2026-03-48-04-5406-PM.png)

Select a schedule on the calendar to **Edit, Mass Update, or Mass Delete**.

![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Jun-05-2026-05-11-40-9555-AM.png?width=458&height=279&name=image-png-Jun-05-2026-05-11-40-9555-AM.png)

If you choose Edit Availability you can change the status from Pending to Approved or Rejected. 

![](https://knowledge.billiyo.com/hs-fs/hubfs/image-png-Sep-18-2026-03-53-15-6397-PM.png?width=1666&height=662&name=image-png-Sep-18-2026-03-53-15-6397-PM.png)

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